Supply Efficient and Smart Solutions

After-sale Service

Always puts customer satisfaction first

24/7 Technical Support, 24/7 Help Desk

Our service help desk is available for 24/7 to rapidly respond to your service claims and assign them to the right technical department for sufficient support. Your service cases are properly recorded and traced in our Service Platform. K2 Tech creates a dedicated technical support files for each customer and takes the initiative to consult service requests and regular tracking service.

Remote Technical Support

Whenever and wherever your equipment has an urgent incident, our technical support engineers and experts are here to provide remote diagnoses and reliable resolution by Teamviewer, Whatsapp, Wechat online communication.

Maintenance Service

After the application system is put into normal operation, in order to ensure the normal and sound operation of the new system and timely solve the practical problems that occur during the operation of the system, K2 Tech will regularly guide the customer on site and solve the problems of further commissioning, system optimization and system maintenance.

On-site Service

Our specially trained engineers quickly attend to your service request if on site intervention is required. We offer on-site training to enable your employees capable of handling basic equipment and system errors by themselves.

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400-0571-670 (7*24h客服热线)


+86-571-89987671 (周一至周五 8:30-17:30)